Thursday, October 6, 2022

Patient Counselor

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Patient Counselor

Website ZenOnco.io

JOB DESCRIPTION –

Title: Patient Counselor

About ZenOnco.io:

ZenOnco.io is the World’s First Integrative Oncology health-tech platform with a vision to save lives of cancer patients. We provide end-to-end care to cancer patients regarding both medical as well as complementary treatment to improve their quality of life and increase chances of cure.
We educate patients, help them design their treatment roadmap, standardize service providers, facilitate treatment for last-mile service delivery, connect with other survivors, and do regular follow-ups. We are leveraging technology to do this in a scalable manner. We were recognized at ESMO (European Society for Medical Oncology) for launching the World’s first tool to generate free directional Integrative Oncology treatment reports (ZIOPAR). We have also launched India’s first community platform CANNECT App to connect cancer patients, survivors & caregivers (akin to Quora for Integrative Oncology).

Experience : 2- 5 Years

Salary : Fix + uncap incentives

Roles And Responsibilities:

  • Calling cancer patient and guiding them on cancer care and ZenOnco.ios offerings that can help them in their treatment journey
  • Explaining benefits of ZenOnco.io’s offerings so that patients can subscribe to the services
  • Collect medical data from patients and forward to internal team for onward processing
  • Ensure strong follow-ups with patients to ensure that they go for the service
  • Process mapping from case initiation to delivery of consultation
  • Manage patient relations and ensure thorough and timely resolution of patient issues and concerns
  • Coordinate with Patient Counselor to ensure smooth transition of patients for a better experience.

Required Candidate Profile:

  •  Any Graduate or Postgraduate (Preferred)
  •  Excellent sales and negotiation skills
  • Strong communication and networking skills
  • Good planning and organizational skills
  • Commercial and business awareness
  • The ability to understand and present clinical data
  • The flexibility to cope with frequent changes in products and healthcare systems

You Will Get : 

  • Some of the best people to work with (founders are IIM graduates and investment banker)
  • An opportunity to make a difference in the lives of millions of cancer patients across the globe
  • A great learning environment and opportunity to grow
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