Thursday, September 22, 2022

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Patient Care – Operations

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Patient Care – Operations

Website ZenOnco.io

About ZenOnco.io:

ZenOnco.io is the World’s First Integrative Oncology health-tech platform with a vision to save lives of cancer patients. We provide end-to-end care to cancer patients regarding both medical as well as complementary treatment to improve their quality of life and increase chances of cure.
We educate patients, help them design their treatment roadmap, standardize service providers, facilitate treatment for last-mile service delivery, connect with other survivors, and do regular follow-ups. We are leveraging technology to do this in a scalable manner. We were recognized at ESMO (European Society for Medical Oncology) for launching the World’s first tool to generate free directional Integrative Oncology treatment reports (ZIOPAR). We have also launched India’s first community platform CANNECT App to connect cancer patients, survivors & caregivers (akin to Quora for Integrative Oncology).

Role responsibilities:

  • Collect, observe and document patients medical data
  • Coordinate with relevant stakeholders (for eg, hospitals, oncologists, etc) with reports and medical data to enable them to counsel the patient or conduct further investigations
  • Serve as the primary point of contact for relevant stakeholders
  • Attend to patients queries related to appointments and collaborating with respective departments to manage the same
  • Ensure appointments are booked after coordinating with internal and external members
  • Ensure follow-ups with relevant stakeholders before the scheduled appointment time
  • Ensure documentation formalities related to the patient treatment are assessed and accurate
  • Develop and maintain strong professional relationships with relevant stakeholders

Required Candidate Profile:

  • Any Graduate or Postgraduate (Preferred) with 2+ years of experience in Operations Executive (Healthcare experience preferred)
  • Excellent coordination and negotiation skills with problem-solving approach
  • Good planning and organizational skills
  • The flexibility to cope with frequent changes in products and healthcare systems

You will get:

  • An opportunity to make a difference in the lives of millions of cancer patients across the globe
  • A great learning environment and opportunity to grow
  • Some of the best people to work with (founders are IIM-C alums and investment banker)
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